We'll be sorry to see you go. Closing your account will delete any recommendations or appointments you've given or received, plus your messages and followers.
Closing your account means permanently deleting your profile and removing access to all your Helpert information from our site. If you have aActive Appointment, will be cancelled and refunded, but still if you want to attend your appointment, keep your account active to retain your profile, clients, and other information.
If you have an Expert account and cancel it, you will lose access to your Online clients and those you have attended in the past.
To close your Helpert account from the Settings & Privacy page on the Helpert app:
Profile icon at top of your Helpert app.You can also close your account directly from the Close Account page. Before you do, please note:
You can reopen your account in most cases if it's been closed less than 30 days, but we're unable to recover the following even if you reopen your account:
Are you having trouble accessing the account you want to close?
If you can't access the account you want to close, write an email to support@helperts.com